Delacon's call recording service
Recording calls can help business gain a better understanding of their customer base and improve customer service and sales techniques. Alternatively there may be compliance reasons for recording either outbound or inbound calls.
Delacon’s call recording software is easy to implement. The recordings are available immediately at the end of the conversation and can be accessed through Delacon’s web portal or they can be emailed to a designated email address. The .wav files can be downloaded and stored on your computer, copied to an external hard drive or burnt onto CD.